Privacy Policy

At Calm Storage Systems, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Personal Information

When you use our services, we may collect:

• Name, email address, phone number, and postal address
• Payment information for service purchases
• Space measurements and photographs (with your consent)
• Usage patterns and storage preferences
• Communication history and consultation notes

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on site
• Referral source and navigation patterns
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our storage consultation services
• Design customized storage solutions for your space
• Communicate about appointments, programs, and services
• Process payments and maintain transaction records
• Send relevant updates, tips, and educational content (with consent)
• Analyze usage patterns to improve our methodology
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, scheduling tools, and email services that help us operate
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions (with notice to you)

We never share your space photos or detailed storage information without explicit permission.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encrypted data transmission (SSL/TLS)
• Secure servers with restricted access
• Regular security audits and updates
• Staff training on data protection
• Confidentiality agreements with all team members

5. Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your data (subject to legal obligations)
• Objection: Object to processing of your data for certain purposes
• Portability: Receive your data in a structured format
• Withdrawal: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at hello@tastebudadventures.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

7. Data Retention

We retain your personal data only as long as necessary:

• Active client data: Duration of service relationship plus 6 years
• Consultation records: 7 years for legal and business purposes
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months maximum

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this privacy policy or our data practices, contact:

Calm Storage Systems
14 Clarendon Street
Nottingham NG1 5HQ
United Kingdom
Email: hello@tastebudadventures.com